Introduction Let’s continue our series of “Case Study” posts where we get hands-on to see what we can learn from public Customer Review data. Customer Reviews are very important to a business. The last time you interacted with a business what did you do first? You most likely checked your favorite search or social application …
Case Study – Analyzing Customer Reviews for a Dentist Office Read More »
Introduction This is the first in a series of “Case Study” posts where we get hands-on to see what we can learn from public Customer Review data. Customer Reviews are important to a business. The last time you did anything that involved interacting with a business what did you do first? You most likely checked …
Case Study – Analyzing Customer Reviews for a Restaurant Read More »
Easily integrating your data into the okaxis platform is our mission. Starting 11/16/2021 you can now easily connect your Facebook business page with the okaxis insights platform. Benefits Easily integrate your Facebook business Page “Ratings” data into the okaxis platform for further deep insights. Per Facebook “A Page’s rating is based on multiple sources, such …
okaxis New Feature Announcement! Facebook Integration! Read More »
Customers interact with you and your brand everyday which generates a lot of data. Overtime, this becomes a gold mine that most people overlook or just don’t have the time to ever dig into without the help of an automated solution. There are many reasons to look strategically at your past customer interactions to help …
What can you learn from your customer interactions? Read More »
